Frequently Asked Questions

Our comprehensive assessment includes air quality testing (VOCs, allergens, humidity levels), lighting evaluation for circadian health, acoustic analysis for noise pollution, temperature and climate control review, and inspection of materials and finishes for toxicity. We also assess ventilation systems, water quality, and electromagnetic field exposure. The process typically takes 2-3 hours and results in a detailed report with prioritized recommendations.

Yes, we prefer that at least one adult family member is present during the assessment. This allows us to discuss your specific health concerns, lifestyle patterns, and preferences. We'll also ask questions about symptoms you may have experienced and understand how you use different spaces in your home. Your input is crucial for creating personalized recommendations.

We bring professional-grade air quality monitors, light meters, sound level meters, thermal imaging cameras, humidity gauges, and VOC detectors. All equipment is calibrated and certified for accuracy. We also use specialized tools for testing water quality, electromagnetic fields, and indoor air pressure. No preparation is needed from you - we bring everything required for a complete assessment.

You'll receive your comprehensive report within 3-5 business days after the assessment. The report includes all test results, detailed analysis, prioritized recommendations, and a customized action plan. We also include product recommendations with specific brands and models, plus estimated costs for any suggested improvements. A summary page highlights the most critical issues to address first.

Absolutely! Many of our recommendations work perfectly for renters. We focus on portable solutions, furniture placement, air purifiers, lighting improvements, and other changes that don't require permanent modifications. We'll clearly identify which recommendations require landlord approval and provide alternative solutions for rental limitations.

Essentials (Free) includes limited platform access and virtual consultations with basic assessment tools. Premium ($197) adds one-year platform access, priority 24-hour response, and complete training materials. Comprehensive ($697) provides complete service-based project with professional consultation, detailed reports, and implementation guidance. Enterprise ($29 trial) offers full platform access for professionals with unlimited support and lead generation features.

Implementation costs vary widely based on your home's needs and your budget. Many high-impact improvements cost under $100 (air purifiers, LED bulbs, plants). Medium improvements range from $100-500 (water filters, blackout curtains, ergonomic furniture). Major improvements (HVAC upgrades, flooring) can range from $1,000-10,000+. Our report prioritizes recommendations by impact and cost, so you can start with affordable changes first.

Many clients notice improvements within days to weeks of implementing key recommendations. Better sleep often improves within 1-2 weeks with lighting and bedroom optimizations. Respiratory improvements typically occur within 2-4 weeks with air quality enhancements. Energy levels and cognitive function can improve within 1-3 weeks. More significant changes like reduced allergies or chronic symptoms may take 1-3 months of consistent implementation.

Yes! For our Comprehensive plan ($697), we offer payment plans including 3-month ($249/month) and 6-month ($129/month) options with no interest. We also accept HSA/FSA accounts for many services, as home wellness assessments often qualify as preventive healthcare. Contact us to discuss payment options that work for your budget.

We stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with your assessment or report, we'll work with you to address any concerns at no additional cost. In the rare case we can't resolve your concerns, we'll provide a full refund. Your health and satisfaction are our top priorities, and we're committed to delivering exceptional value.